AML Management Compliance System SICG 2.0.,is a tool that allows global control, of the administrative and operational processes in all areas dedicated to Anti-Money Laundering. This tool is composed of the following modules:

• ADO: Compliance Training Management


• POA: Annual Compliance Plan


• GOB: Corporate Governance


• MYFT: Transaction monitoring and filtering


• RAS: Case Management & SAR’S


• COR: Banking Correspondence


• RDO: Regulatory Requirements Management System


• SEC: Responsible Officers (ACO’s/BUCO’s) Management Compliance System


• SEG: Clients Segmentation based on Risk Compliance Approach


• NOT: News Management

Customer Complaint Management System SIAR, is a tool that allows global control, of the administrative and operational processes in all areas dedicated to Customer Complaint issues. This tool is composed of the following modules:

• RCL: Customer Complaint Management System
• RDO: Regulatory Requirements Management System
• INV: Investigations on Customer Complaint Management System